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Massage Therapist – AdventHealth Orlando Part Time
Location Address: 601 East Rollins Street
Top Reasons to work at AdventHealth Orlando
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
SHIFT - DAYS - THIS POSITION WILL COVER COVER FOR EVENTS AND EMPLOYEES ON SICK TIME. THE SPA HOURS ARE m 9A - 5P, TUESDAY - 9A - 7P, WEDNESDAY 9A - 7P, THURSDAY 9A - 7P AND FRIDAY 9A - 4P
What you will be responsible for:
The Massage Therapist will provide treatments to customers or patients. The position will maintain a clean and functional work environment. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: • Sets up and breaks down work area at the start/end of each shift • Cleans and maintains equipment, tools, and treatment areas daily. Communicates with manager when supplies or tools are needed • Maintains up-to-date industry knowledge and skills • Learns to use/operate and understands products, tools, and equipment used in daily responsibilities • Provides massage services at other AdventHealth campuses/departments/events, as applicable • May provide direct and indirect massage services to specific age groups in the outpatient sports medicine and rehab setting. • May perform evaluations and re-evaluations according to standards and recommended techniques. May establish, implement and adapt an individualized treatment plan of care (including appropriate goal setting, treatment activities and frequency). May discharge patients when maximum benefit has been achieved and/or according to standards of practice and payor guidelines. • May charge patients accurately and timely according to insurance guidelines • Provides appropriate documentation when necessary • Maintains area specific productivity standards and when available market the massage program in the hospital, the community and medical personnel as indicated. • Promotes spa services at events both on and off site as needed, as applicable • Recommends retail product to clients and facilitates the sale of that product with the front desk staff, as applicable • Provides the highest level of customer services and professionalism in all contacts • Performs other duties as assigne
What you will need:
KNOWLEDGE AND SKILLS REQUIRED: Up to date with industry standards and techniques • Must be able to read, write, speak, and have good comprehension of conversational English • Basic computer skills and knowledge of Microsoft Office KNOWLEDGE AND SKILLS PREFERRED: • N/A EDUCATION AND EXPERIENCE REQUIRED: High School Grad or Equiv EDUCATION AND EXPERIENCE PREFERRED: • One year providing massage therapy in a licensed environment • Two years providing massage therapy in a hospital based and/or sports medicine environment. • Experience in medical massage, neuromuscular, myofascial, reflexology, sports massage, prenatal massage LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: • Cardio Pulmonary Resuscitation • Licensed Massage Therapist LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: • Dual License • Nationally certified by the National Certification Board for Therapeutic Massage and Bodywork (NCTMB) • Specialty certification in at least 1 area of massage SUPERVISORY RESPONSIBILITIES • None LIVING OUR SERVICE STANDARDS How we treat those we serve and each other is what sets us apart from other healthcare organizations. We want everyone who walks through our doors to feel loved, cared for, and at ease. Whether you are clinical or non-clinical, your actions and behaviors can create an environment that either builds trust or causes anxiety and fear. We have made it easy for you to ensure that you are always building trust and providing excellent care by exhibiting our Service Standards. All team members will be held accountable for consistently living out our 16 Service Standards and the additional behaviors listed below to ensure that every person, every time has an exceptional experience. KEEP ME SAFE I make safety my number one priority. I protect privacy and confidentiality. I keep my environment clean. I follow the dress code and wear my badge correctly. LOVE ME I treat others with uncommon compassion. I nurture whole-person care through CREATION Health. I treat others with fairness and respect. I listen and communicate using iCARE. (Introduce, Connect, Anticipate, Reinforce, Extend) MAKE IT EASY I help guests to their destination. I speak highly of others to provide connected care. I collaborate to create solutions, not excuses. I innovate and continually seek ways to improve our work. OWN IT I am positive and aim to exceed all expectations. I follow through on commitments. I use discretion with personal devices. I recover service and restore trust using ACT. (Acknowledge/Apologize, Correct, Thank) Team members must conform to all AdventHealth organizational and departmental policies and procedures including but not limited to: • Mission • Vision • Values • Code of Conduct as outlined in the "Guidelines for Employees" handbook Establishes and maintains a history of regular attendance; makes appropriate use of PDO and observes department call-in procedures for absence; establishes and maintains punctual work habits. Exhibits timely arrival and departure and dependable time habits including meal and other breaks. Attends and participates in mandatory facility-wide and department training/meetings as required (including but not limited to: ALN, safety training, etc.). Is able to demonstrate and apply knowledge of fire, safety, security, and disaster procedure regulations as presented in orientation, outlined in the safety manual, and as pertains to each work area. Required to respond to emergency situations (i.e. disasters, hurricanes, etc.) by reporting to department and staying until the crisis is over or your position is covered by incoming personnel. This is a mandatory requirement. Refusal to respond may result in termination. Contributes to the successful achievement of department-stated goals and objectives and will facilitate staff cohesiveness and communication. REQUIRED COMPETENCIES • Conducts themselves in a calm and collected manner at all times • Demonstrates patient/customer focused, compassionate behavior • Takes responsibility for decisions, actions and results, and delivers on commitments • Cooperates and collaborates with team members and others • Complies with the Corporate Institutional Policies, Procedures, and Guidelines • Demonstrates compliance with all federal, state and local laws; rules and government • Demonstrates effective communication skills with all team members, patients/customers and families
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.