The Incumbent is assigned as the Off-Tour Supervisor for the Louise A. Johnson VA Medical Center, Clarksburg, WV. Major Duties Off Tour Supervisor The Nurse Supervisor is responsible for organizing, directing, and evaluating the patient care delivery system within the inpatient setting during non-administrative hours. The Nurse Supervisor is responsible for clinical and administrative decision-making as regards all inpatient care and employees assigned to Patient Care Service during non-administrative hours. In addition, the Nurse Supervisor executes position responsibilities that demonstrate leadership, experience, and creative approaches to the management of patient care for adult and geriatric patients, in accordance with Medical center, and VA standards of care. The Nurse Supervisor has continuing responsibility for all the following functions: (1) planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work; (2) assigning work to subordinates based on priorities, selective consideration of difficulty and the requirements of the assignments, and the capabilities of subordinates; (3) evaluating the performance of subordinates; (4) giving advice, counsel, or instruction to subordinate personnel on work and administrative matters; (5) hearing and resolving complaints of subordinates and referring more serious complaints not resolved to higher level supervisors; (6) recommending and/or taking disciplinary action where appropriate; and (7) identifying developmental and training needs of subordinates and providing or making provision for such development and training (VA Handbook 5007, Part III, Chapter 8). The Nurse Supervisor is also responsible for performance measures, performance improvement, customer service/patient satisfaction, patient and employee safety, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. The Nurse Supervisor actively develops and manages collaborative partnerships with physicians and other clinicians. The Nurse Supervisor is responsible for validating the nursing hours per patient day and working with other Nurse Managers and Nurse Supervisor to identify and share resources. The Nurse Supervisor is responsible for coaching staff, dealing with employee conduct and performance issues, completing, and submitting recurring reports in a timely manner. The Nurse Supervisor participates on service and medical center committees and task forces to improve nursing practice and patient care. The Nurse Supervisor identifies educational needs of staff and ensures that these needs are addressed. The Nurse Supervisor has an integral role in supporting and facilitating orienting new Nurse Supervisors. The Nurse Supervisor works in partnership with the union and adheres to EEO principles. The Nurse supervisor will maintain competency/proficiency in practice and remain current with required certification basic life support (BLS) and/or advanced cardiac life support (ACLS). The Nurse Supervisor reports to the Associate Chief Nurse Operations and is accountable to the Associate Director for Patient Care Services (ADPCS). Work Schedule: 7:30 am to 8:00 pm and other tours as assigned. Telework: Not available Virtual: This is not a virtual position. Functional Statement #: PD000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.